Last updated: October 19, 2026

At AJP Motorcycles, we respect your privacy and are committed to protecting your personal data.

This Privacy Policy explains how we collect, use, store and protect your information when you visit our website, contact us or make a purchase through ajpmotos.com.

1. Who We Are

The website ajpmotos.com is operated by:

A.J.P.motos S.A.
VAT Number: PT501893920
Rua Zona Industrial II, Nº 309 A
4560-042 Bustelo, Penafiel, Portugal
Email: info@ajpmotos.com
Phone: +351 255 815 122

A.J.P.motos S.A. is responsible for the processing of personal data described in this policy.

2. Information We Collect

Depending on how you interact with our website, we may collect the following information:

• Personal details: name, email address, telephone number, billing and shipping addresses.

• Order information: products purchased, order history, payment transaction details and delivery information.

• Website usage data: IP address, browser type, device information and website interactions.

• Marketing information: newsletter subscriptions and communication preferences.

• Customer communications: information provided when contacting us or requesting assistance.

Some information is provided directly by you, while other data may be collected automatically through cookies and similar technologies.

Payment information is processed through the payment service providers available at checkout, including those supporting card payments and Apple Pay.

3. How We Use Your Information

We process personal data for the following purposes:

• Order processing: to manage purchases, payments, deliveries, returns and refunds, based on the performance of a contract.

• Customer support: to respond to enquiries and provide assistance, based on contractual obligations or our legitimate interests.

• Legal compliance: to fulfil applicable accounting, tax and other legal obligations.

• Website operation and security: to maintain our website, prevent fraud and protect our services, based on our legitimate interests.

• Analytics and advertising: to understand website usage, measure campaign performance and support marketing activities, based on consent where required.

• Email marketing: to send newsletters, product updates and promotional communications, with your consent or where otherwise permitted by law.

You can unsubscribe from marketing emails at any time using the unsubscribe link included in our communications.

4. Sharing Your Information

We may share personal data with trusted service providers when necessary to operate our website and fulfil customer orders, including:

• Shopify, our ecommerce platform.

• Payment processing providers.

• Shipping and delivery companies.

• Website hosting and technical service providers.

• Analytics, advertising and email marketing providers.

Our website is powered by Shopify, which processes customer information to support the operation of our online store. Depending on the Shopify services enabled, Shopify may also process information to improve its services and provide additional features.

For more information, please consult the Shopify Consumer Privacy Policy and the Shopify Privacy Portal.

We may also disclose information when required by law or competent authorities.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to support essential website functions, analyse website traffic and improve our marketing activities.

Essential cookies help ensure the proper functioning of the website, including shopping cart and checkout features.

Analytics and marketing cookies are used to understand visitor interactions and measure advertising performance, subject to consent where required by law.

Our website displays a cookie banner informing visitors about the use of functional, statistical and marketing cookies.

You can also manage or delete cookies through your browser settings.

6. Data Retention and International Transfers

We retain personal data only for as long as necessary for the purposes described in this policy or to meet applicable legal obligations.

Retention periods depend on the type of information and the purpose of processing:

• Order and billing information: retained as necessary to manage purchases, fulfil legal obligations and handle warranty claims.

• Customer communications: retained for as long as necessary to respond to enquiries and resolve related matters.

• Marketing information: retained while you remain subscribed, subject to applicable legal requirements.

• Technical and website data: retained according to operational, security and legal requirements.

Some service providers may process information outside the European Economic Area.

Where international data transfers occur, appropriate safeguards must be applied in accordance with applicable data protection laws, including adequacy decisions or Standard Contractual Clauses where relevant.

You may contact us for further information about these transfers and the safeguards applied.

7. Your Rights

Under applicable data protection laws, including the General Data Protection Regulation (GDPR), you have the right, subject to applicable legal conditions, to:

• Access the personal data we hold about you.

• Request the correction of inaccurate or incomplete information.

• Request the deletion of your personal data.

• Restrict or object to certain processing activities.

• Request the portability of your data, where applicable.

• Withdraw your consent at any time, without affecting the lawfulness of processing carried out before withdrawal.

To exercise your rights, please contact us at info@ajpmotos.com.

We may request information necessary to verify your identity before processing your request. We will respond within the time limits established by applicable law.

You also have the right to lodge a complaint with the Portuguese Data Protection Authority (CNPD) or another competent supervisory authority.

8. Contact and Policy Updates

We may update this Privacy Policy to reflect changes in our services, data processing practices or applicable legislation.

The latest version will be available on this page, with the date of the most recent update.

For any questions regarding this Privacy Policy or the processing of your personal data, please contact:

AJP Motorcycles
A.J.P.motos S.A.
Email: info@ajpmotos.com
Phone: +351 255 815 122